Privacy Policy

Last updated: March 16, 2026

This Privacy Policy describes how PropIndex Malaysia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and the rights you have regarding your personal data when you access our website and services.

Information We Collect

We collect various types of information to provide and improve our services related to Malaysian housing affordability and property market economics. This includes personal information you provide directly when registering an account, such as your name, email address, and contact details. We also automatically collect usage data through cookies and tracking technologies, including your IP address, browser type, pages visited, and time spent on our platform.

When you interact with our content about residential property price indices, affordable housing policies, and mortgage market trends, we may collect information about your search queries and preferences. If you contact us directly, we retain copies of your communications and any information you provide in your message.

How We Use Your Information

We use the information we collect to deliver and enhance our services, providing you with relevant content about property prices, urbanisation economics, and housing policy in Malaysia. Your data helps us personalize your experience, understand which topics interest you most, and tailor our property market analysis accordingly.

We also use your information to communicate with you about updates, respond to your inquiries, and send periodic newsletters about housing affordability trends. Additionally, we analyze aggregated usage patterns to improve our website performance, develop new features, and ensure our content meets the needs of property market researchers and housing policy professionals.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and track how you interact with our content on housing market trends and property economics. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can control cookie settings through your browser, though disabling cookies may limit certain features of our platform.

We employ both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device longer. These technologies help us understand user behavior patterns related to property market data, residential pricing trends, and affordable housing information.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have questions about how we handle your data, you can contact us using the information provided below. We respect your privacy preferences and will comply with requests to remove or update your information.

You also have the right to opt out of receiving promotional communications and newsletters. You can manage your communication preferences through your account settings or by contacting us directly. We will never sell or share your personal information with third parties without your explicit consent, except as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. Our security practices include encryption of sensitive data, secure server infrastructure, and regular security audits to identify and address vulnerabilities.

However, no method of transmission over the internet is entirely secure. While we strive to protect your information using industry-standard security measures, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, where appropriate, sending you an email notification. Your continued use of our website following these updates constitutes your acceptance of the revised Privacy Policy.